Is there any way to check out a real estate agent and see if they have a good track record?

Past clients who have had positive experiences and a smooth transaction are vital! When you interview an agent, ask for some personal and professional references from clients they’ve worked with recently and years in the past. Most real estate agents can provide you with written recommendations, but ask for some phone numbers or email addresses so you can conduct your own investigation.

You can also check the agent’s license status online via the DRE. Go to www.dre.ca.gov and click on the License Status Check.

A private website that some agents subscribe to is www.qualityservice.org. You can search to see if your prospective real estate agent has a 5-star review, and read comments and surveys that past clients submitted to QSC.

In today's age I am rarely impressed by mass marketing customer service. People don't often stand behind their product any more. I've used HP printers for years…who hasn't….but we bought a Xerox Phaser to upgrade our laser printing game a few years ago. The machine's way out of warranty. But, they warranty their toner and other products (Xerox branded) against defect. If something stops working before it should, call Xerox customer service. When the third imaging unit started doing the same odd thing (printing colors funny), they said they'd replace it. They have sent out three replacement imaging units at no cost to us–for the same problem–under this product guarantee. Now that's service!